Enterprise IT Resilience Optimization

KnowledgeRiver Alignment to ITIL

Sven Bittlingmayer

Category: -

Creation: 22-Aug-2017

ITIL (Information Technology Infrastructure Library) is a set of detailed practices for IT Service Management (ITSM) that focuses on aligning IT services with the needs of business.

KnowledgeRiver is focusing on the ITIL stage Continual Service Improvement (CSI).
The so called Seven-Step Improvement guideline within CSI is a methodology which can be universally applied to identify shortcomings in services and processes and to implement improvements.

We cover all steps of the improvement guideline with our services and utilities.

Get more information by visiting this article > link.

Logo KnowledgeRiver


KnowledgeRiver GmbH


Logo IT Security Made in Germany

Legal information


Fact Sheet Analytics: ENG | GER

Introduction Presentation: ENG | GER

Introduction Video: ENG

© 2020 KnowledgeRiver GmbH. All Rights Reserved.

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.