Enterprise IT Resilience Optimization

IT Services Governance

IT Services

Related to IT Operation

  • according to ITIL / COBIT
  • vendor-independent
  • high level of experience
  • work result: recommendations catalog

Implementation, Migration, Test & Operation Support


Technical support during implementation, migration and test phases as well as normal operation

Service Number: SV112


see Our Methodology


Key objective is to support technically the IT Services operation team. Change recommendations given in IT Services Compliance projects or upgrade/design/migration plans created in IT Services Transition projects can be implemented by our well trained and very experienced colleagues.
But as well personnel shortages in normal operation can be overcome.


Technical areas that can be covered:

  • Server, network (SAN, IP), storage, virtualization layer administration
  • Databases administration
  • Application administration
  • Scripting solutions
  • Adjustment of (performance) monitoring utilities
  • Education


Addressed Challenges
Who Needs It

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KnowledgeRiver GmbH


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Legal information


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Introduction Presentation: ENG | GER

Introduction Video: ENG

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