Data Center Optimization Services

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Data Center 360° Investigation

Root cause analysis of DC incidents

Service Number: SV102

Service Description


Service 'Data Center 360° Investigation' | short 'DC360 Investigation':

The service provides a detailed and quick end-to-end root cause analysis to detect configuration and performance problems currently impacting the data center. An impact may in particular be a performance decrease, intermittent error messages of devices, access respectively data loss or an outage of the entire data center.
Storage, SAN (Storage Area Network) and server hardware components, their configuration and all connections between them are checked.

The required data are collected with our free of charge DC360Octopus utility > link. You can use as well DC360Manatee > link: DC360Octopus is already integrated, but it provides as well analysis report management/presentation and data historicization.

You have the possibility to send us the collected package to prepare the analysis report or you can purchase DC360Dolphin > link to do it in-house.

A Demo Report can be found here > link.

Addressed Environments
Work Results
Estimated Schedule

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KnowledgeRiver GmbH
Germany

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